Refund Policy
Last updated: March 2026
We want you to love your Lit Mods product. If something isn't right, here's how we'll make it right.
Returns
We accept returns within 30 days of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.
To start a return, email us at litmodssocials@gmail.com with your order number and reason for return. We'll send you instructions from there.
Refunds
Once we receive and inspect your return, we'll notify you of the approval. Approved refunds are processed to your original payment method within 5–10 business days. Please note that your bank or card issuer may take additional time to post the refund.
Exchanges
Want a different topper design? We're happy to exchange an unopened item for a different variant. Email us within 30 days of delivery to arrange an exchange.
Damaged or Defective Items
If your order arrives damaged or defective, please email us within 7 days of delivery with a photo of the item and your order number. We'll send a replacement at no charge.
Non-Returnable Items
- Custom / personalized topper orders
- Items returned after 30 days
- Items showing signs of use or damage not caused by us
Questions?
Email us at litmodssocials@gmail.com and we'll get back to you within 1–2 business days.